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CERTA PRO PAINTERS Complaint - PRICE GOUGING, WARRANTY NOT HONORED, SHODDY WORK - Certa Pro Painters - Mountainside New Jersey
CERTA PRO PAINTERS Complaint

CERTA PRO PAINTERS Complaint

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PRICE GOUGING, WARRANTY NOT HONORED, SHODDY WORK - Certa Pro Painters - Mountainside New Jersey


We had Certa Pro of Mountainside NJ paint the entire inside of our home, it was very expensive, the painters broke a mirror in my bathroom and I had to fight to get that replaced. We had and have still 1 1/2 years later paint on the floors, the backs of the toilets, and vanities as well as missed spots. We had them come back out 2 times to fix everything, after the 3rd time and things weren't done correctly we kind of gave up citing "Well that will only happen once", Until we noticed that the living room ceiling was messed up. After 5 months of trying to get them to come out and look at it finally (after we threatened to go through their insurance) the owner Kevin Foley came out, he tried to say that he wasn't going to fix it, but then reluctantly agreed, the bathroom had bleed through on the ceiling but rather than to fight with him about that we agreed to pay $100 for the labor and whatever the paint costed. Picture me surprised when they billed us $60 tax for 1 gallon of paint(of which they only used less than a pint) When I went on line to find out how much the paint was it came up $20.99, So I sent a screen shot to the owner Kevin Foley he had the audacity to send me back a screen shot with a gallon of paint costing $59.99, I emailed him back stating that we needed to come to a resolution and that a good company would have sent me a copy of the receipt. He sent me a copy of the "receipt" that said $55.99. What am I suppose to believe here????? No Warranty honored, price gouged on the paint and now the Owner Kevin Foley is falsifying receipts??? I'm not sure what to do here? but I do have all of the emails saved to back up everything that has happened. I will NEVER deal with or trust this Corporation again. It's a shame though I had high expectations for our experience.


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