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CERTA PRO PAINTERS Support Ticket - Not what we expected

CERTA PRO PAINTERS Support Ticket

Not what we expected

Created By: rrk68's Picture rrk68 Last Reply: rrk68's Picture rrk68
Priority Level: [High] Status: [Open]
Created: 10 months ago Last Updated: 10 months ago
Department: Corporate Replies: 0

We hired Certa Pro to STAIN our cedar house. We have always used oil based stain on our cedar siding. The owner of the franchise told us that the government outlawed oil based stain and they would have to paint the house. Within a year our house was peeling. We recently contacted another professional that said the entire house would have to be sanded and then apply the oil based stain that they DO still carry and use. We are retired and can't afford to hire anyone to stain the house. Our house is in shambles with horrible looking peeling paint. Wood is rotting because the paint has peeled off. We do not recommend Certa Pro. The cost of this huge mistake was over $9,000.00. It'll cost us double that to fix their problem. :(


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